Use Seeds as your stored wallet value for payment. Collect Petals as rewards and use them for eligible order discounts.
Quick Summary
Seeds and Petals are separate balances with different functions. They are not interchangeable.
What Is the Difference?
Seeds work like stored wallet value. Petals work like loyalty rewards. They cannot be converted into each other.
Seeds Wallet
Seeds are added through customer top-up and can be used to pay for Flower Hub orders.
- ✓Used for order payment.
- ✓Can cover up to 100% of the eligible total bill.
- ✓May be transferred to eligible downline accounts.
- ✓Cannot be earned from tasks or converted into Petals.
- ✓Future withdrawal may be available subject to terms and review.
Petals Rewards
Petals are earned from eligible customer activities and can be used for order discounts.
- ✓500 Petals = RM5 discount.
- ✓Maximum Petals usage per order: 15% of the total bill.
- ✓Petals cannot be withdrawn, transferred or converted into Seeds.
- ✓Petals are valid for 90 days unless stated otherwise.
- ✓Issued automatically or after review, depending on the activity.
How to Use Seeds
Seeds are designed for straightforward wallet payment.
Top Up
Add Seeds using the available top-up method.
Check Balance
Your Seeds balance appears in your wallet.
Use at Checkout
Select Seeds for eligible Flower Hub orders.
Track Activity
Review top-up, payment and transfer history.
How to Earn Petals
These are the main public ways customers can collect Petals.
Share & Referral
Earn 10 Petals when a customer you referred successfully uses your share code.
Review & Share
Complete eligible review or sharing activities within 7 days. Proof and review may be required.
Referral Rewards
Referral rewards are issued when the referred customer successfully uses your share code. No purchase is required. Refer to the Petals Referral Rules below.
Petals Referral Rules
Referral rewards are released when the referred customer successfully uses a valid share code. No purchase is required.
Level 1
Direct referralA shares a code with B. B successfully uses the valid share code.
Level 2
2-level chainB shares a code with C. C successfully uses the valid share code.
No Share Code
No rewardThe referred customer does not use a valid share code.
Public Rules & Limits
These are the key customer-facing rules for using Seeds and Petals.
| Rule | Seeds | Petals |
|---|---|---|
| Main purpose | Wallet value used for order payment. | Reward points used for eligible order discounts. |
| How to obtain | Customer top-up. | First purchase, referral, review, sharing and selected campaigns. |
| Maximum usage | Up to 100% of the eligible total bill. | Up to 15% of the eligible total bill per order. |
| Transfer | May be transferred to eligible downline accounts. | Not transferable. |
| Conversion | Cannot be converted into Petals. | Cannot be converted into Seeds. |
| Withdrawal | Future withdrawal may be available subject to terms and approval. | Not available. |
| Validity | Subject to wallet terms. | 90 days unless otherwise stated. |
| Review | Unusual top-up, transfer or withdrawal activity may require review. | Some reward activities may require proof and approval. |
Frequently Asked Questions
Can Seeds and Petals be used together?
This depends on the checkout and campaign rules shown at the time of purchase.
Can I convert Seeds into Petals?
No. Seeds and Petals are separate balances and cannot be converted into each other.
When will Petals be credited?
Automatic rewards are credited after the qualifying action is confirmed. Activities requiring proof are credited after review.
Why did I not receive referral Petals?
Referral rewards are issued when the referred customer successfully uses a valid share code. No purchase is required.
What happens if my order is refunded?
Petals earned from the order may be reversed. Wallet or discount adjustments follow the applicable refund terms.